Privacy Policy

Effective Date: February 26, 2026

DermaGlow Med Spa ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit https://dermaglowcle.com or interact with us.

INFORMATION WE COLLECT

We may collect the following types of personal information:

- Name, email address, phone number, and mailing address

- Appointment and service history

- Payment information (processed securely through our payment provider)

- Information you provide when contacting us or completing intake forms

- Website usage data (cookies, IP address, browser type) — see our Cookie Policy

We collect phone numbers when you book an appointment, complete an intake form, or opt in to receive SMS communications from us.

HOW WE USE YOUR INFORMATION

We use your information to:

- Schedule and confirm appointments

- Send appointment reminders and follow-up communications

- Respond to your inquiries

- Send promotional messages (only with your separate, explicit consent)

- Improve our services and website

- Comply with legal obligations

SMS COMMUNICATIONS

With your consent, we may send you SMS text messages from (949) 979-7998 regarding appointment confirmations, reminders, and (with separate consent) promotional offers. You may opt out at any time by replying STOP. Reply HELP for assistance. Message and data rates may apply. For full SMS terms, see our SMS Terms & Conditions at https://dermaglowcle.com/sms-terms.

SHARING YOUR INFORMATION

We do not sell, rent, or share your phone number or personal information with third parties for their own marketing purposes. We may share information with:

- Service providers who assist in operating our business (e.g., booking platform, payment processor) under confidentiality agreements

- Law enforcement or government authorities when required by law

DATA RETENTION

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy, or as required by applicable law.

DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. In the event of a data breach affecting Ohio residents, we will notify affected individuals without unreasonable delay and no later than 45 days after discovery, in accordance with Ohio Revised Code Section 1349.19.

YOUR RIGHTS

You may request to access, correct, or delete your personal information by contacting us at info@dermaglowcle.com or (440) 641-1406.

CONTACT US

DermaGlow Med Spa

22237 Lorain Road, Fairview Park, OH 44126

Email: info@dermaglowcle.com

Phone: (440) 641-1406

Website: https://dermaglowcle.com

This Privacy Policy may be updated periodically. Changes will be posted on this page with an updated effective date.